Introduction
Life Long Level Up, Inc. ("lifelonglevelup.com", "Lifelong Level Up", "Service," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. Please read this policy carefully. By accessing or using the site, you agree to this Privacy Policy. If you do not agree, please do not use our site.
Information We Collect
We collect two types of information about you:
- Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, payment information, or other data you voluntarily provide to us.
- Non-Personal Information: Data that does not identify you personally, including your IP address, browser type, operating system, and behavior on our site.
How We Collect Information
We collect information about you in the following ways:
- When you register an account on this site.
- When you fill out forms, contact us, or otherwise interact with our site.
- Through automated technologies such as cookies, tracking pixels, and analytics tools.
Use of Your Information
We use your information for the following purposes:
- To provide and manage services offered through the site.
- To respond to your inquiries and provide customer support.
- To improve our website and user experience.
- To send you updates about our products, services, promotions, and events.
- To fulfill legal obligations and protect our legal rights.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third parties we engage to provide services on our behalf, such as payment processing, analytics, monitoring, and marketing. These include Google Analytics, Sentry, MailChimp, Clarity, Chargeblast, EMS, Authorize, NMI, Paddle, PayProGlobal, and Stripe. These organizations are required to protect your information and use it only for the purposes we specify.
Legal Compliance: Government or law enforcement agencies as required by law or in response to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
Cookies
We and our partners use various technologies such as cookies, pixels, JavaScript, and local storage to collect information about your interaction with our site and services. These technologies help us:
- Analyze site usage for optimization.
- Monitor errors and improve site stability.
- Verify login credentials.
- Prevent fraud and enhance security.
- Customize content and display advertisements that may interest you.
Cookies
Cookies are small text files that your browser stores on your device. They help us remember your preferences, speed up login processes, and provide a personalized experience. You can adjust your browser settings to disable cookies, but this may limit site functionality.
Data Retention
We retain your personal data as long as your account is active or as necessary to provide you with services. We may also retain your data to comply with legal obligations, resolve disputes, and enforce our agreements.
Your data is protected using modern security standards, such as encryption and access controls, including compliance with SOC 2 and PCI DSS requirements. We also use certified data storage facilities to ensure the reliability and security of your information.
Your Rights
Depending on your location, including if you are in the European Economic Area (EEA), you have the following rights regarding your personal data:
Access and Portability: Request access to your personal data and receive a copy in a portable format.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, except as required by law or contractual obligations.
Opt-Out: Opt-out of receiving marketing messages by following unsubscribe instructions or contacting us.
You also have the right to lodge a complaint with a supervisory authority under the General Data Protection Regulation.
California – Shine the Light Law:
If you are a California resident, you may request, once per year and free of charge, information about personal data shared with third parties for direct marketing purposes and the identities of those third parties. If you are under 18 and have an account, you may also request removal of content you publicly posted. To exercise these rights, contact us using the details below.
To exercise your rights, contact us at support@lifelonglevelup.org.
Children’s Privacy
Our site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. By choosing to use our site, you confirm that you are 18 years or older (or a parent or guardian with appropriate authority). If you do not agree with this Privacy Policy, do not use our site or services.
Consent to Terms
By checking the appropriate box on our site, you fully agree to the terms of this Privacy Policy. You confirm that you have carefully read the policy, fully understand its content, and accept all its provisions. If you do not agree with this policy, please refrain from using our site and services.
Protecting Your Information
We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmitting data over the Internet or method of electronic storage is completely secure.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy policies of these external sites. Please review their privacy policies before providing any information.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect upon posting the updated policy on our website. Your continued use of the site after such changes constitutes your agreement to the updated policy.
Text Messaging / SMS Communications
Sharing of Personal Information:
Life Long Level Up, Inc DBA Lifelong Level Up will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Lifelong Level Up at any time. To opt-out, you can reply "STOP" to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
By messaging, you agree to receive messages related to appointment reminders, status updates, and answers to FAQ’s at the provided number from Lifelong Level Up . Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you receive from us. Reply HELP for assistance.
Contact Information
For questions or comments about these Privacy policy (info), contact us at: